Is PTCL helpline free?

Corporate Customer Centers

New service requirement or purchase assistance 1218
OSS Helpline 111 28 28 28
Corporate Helpline 1260 & 111 20 20 20
Billing information 1200
Inquiry or directory services 1217

How can I complain to PTCL Internet?

How To | Register Your Query

  1. Type your CMP.
  2. Enter your Area Code and Landline Number.
  3. Type your product code in the format Landline: LL, Broadband: BB.
  4. Send to 1218 by adding area code before the number (05).
  5. Receive your complaint number – registration number.

What is complaint number PTCL?

A. The complaints will be lodged on PTCL helpline 1218. Q16. You can call PTCL’s Contact Center 24 hours a day and seven days a week at 1218 and can register your complaint.

How can I get my PTCL number?

Ans: You can order PTCL Landline connection by simply calling 1218 or order online by visiting our website at www.ptcl.com.pk or visiting your nearest OSS. Customers, who order a new connection will be required to first pay the installation charges and once payment is received, order installation process starts.

Is PTCL CharJi good?

It’s been over 4 years since PTCL launched its EVO lineup of wireless internet USB dongles and cloud devices. Since then, EVO has gone under various improvements and several new models have come out. CharJi is a high speed wireless hotspot, and theoretically can hit speeds up to 36Mbps. …

What is CMP in PTCL?

CMP stand for “cellular mobile phone”

Is PTCL to PTCL call free?

4.1 Free Phone Calls to PTCL Network 1 Whenever mutually agreed, PTCL free phone dialed from mobile terminals of the Operator to originate calls to PTCL Network shall not be charged by a Party to the other Party. However any charge to mobile users shall be the Operator’s discretion.

How can I complain to PTCL by WhatsApp?

Q7. How to check complaint status? A. You can check your complaint status via PTCL WhatsApp service by sending a message on 033 1218 1218 and select option 6 from main menu to know your complaint status.

What is MDN number of PTCL CharJi?

You can easily get your CharJi/EVO package & Usage details via SMS. Simply text ‘infoMDN’ and send to 051-2181218.

What is CharJi Evo?

PTCL CharJi EVO Wingle – Offers PTCL CharJi EVO Wingle gives you connectivity on the go. It supports speed up to 36 Mbps and can fall back to 3G or 2G if 4G connectivity is not available. B 9.3 Mbps connectivity in 200+ cities in Pakistan. Connects up to 10 WiFi gadgets simultaneously. MicroSD Card sharing over WiFi.

What is CharJi Evo cloud?

PTCL CharJi EVO Cloud gives you connectivity on the go. It supports speed up to 36 Mbps and can fall back to 3G or 2G if 4G connectivity is not available. PTCL CharJi EVO Cloud is battery operated and comes with a 2300 mAh built in battery. It can last up to 6 hours on a single charge.

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