What is the new law about unlocking cell phones?

In 2015, the Unlocking Consumer Choice and Wireless Competition Act made it legal for customers to unlock phones without penalty. Carriers aren’t required to make phones unlocked by default, but they do have to give customers a way to unlock them.

Can carriers charge to unlock phones?

Carriers reserve the right to charge non-customers/non-former-customers a reasonable fee for unlocking requests. Notice to prepaid customers may occur at point of sale, at the time of eligibility, or through a clear and concise statement of the policy on the carrier’s website.

Do cell phone providers have to unlock phones?

Yes. Providers do not have to unlock devices for existing or former customers that are not in good standing. You should contact your mobile service provider to understand the terms and conditions of your agreement and your provider’s unlocking policies. Will my unlocked mobile device work on all networks?

What happens after you unlock your phone?

An unlocked phone either doesn’t have the software lock on it or someone was able to get a code that unlocks the software. Once a device is unlocked, you can pop out the SIM card and put in a different SIM and get service.

What does it mean to unlock a cell phone?

When cell phone users change between compatible wireless service providers, they have the option of “unlocking” their phones to use on their new service provider’s network, giving consumers greater freedom and flexibility while increasing incentives for service providers to innovate.

Will my mobile phone be unlocked if I have a contract?

Yes, participating providers will unlock your postpaid phone provided the terms and conditions of your service contract are met and you are in good standing. You should speak with your service provider to understand the terms and conditions of your agreement and the provider’s policies on unlocking mobile devices.

How do I unlock a locked mobile device?

Contact your mobile wireless service provider. Devices can be unlocked with unlock codes or other software updates offered to you by your provider. Some providers will complete the unlocking process in-store, others will unlock your device remotely. Are mobile devices besides phones locked, too?

Is it easy to unlock your phone after paying off?

While most carriers offer unlocking services after you’ve fully paid off your phone and any installments, it doesn’t always happen automatically. The process can be tedious and different depending on the provider, so we’ve broken down the steps for each one.