What is ground handling operations in an airport?

In aviation, the term “ground handling” refers to the wide range of services provided to facilitate an aircraft flight or aircraft ground repositioning, preparation for and upon conclusion of a flight which will include both customer service and ramp service functions.

What is the largest ground handling company in the world?

Swissport is the world’s largest provider of cargo and aircraft ground handling in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year.

What services do ground handling agents perform at airports?

Our ground handling services include:

  • Aircraft handling.
  • Crew handling.
  • Crew accommodation, onward travel and “concierge” services.
  • Coordination of ground equipment.
  • Expediting.
  • Pre-arrangement of requirements.

Why is ground handling important?

Ground handling makes it possible for flights to land and take off on time, ensures that all boarding cards are issued correctly and that your bags are security checked and then loaded on to the right aircraft. Manpower, or a trained manpower, forms a very important aspect of ground handling.

What is ground handling agreement?

Standard Ground Handling Agreement (SGHA) is the model for handling contract created by IATA (International Air Transport Association). This type of contract is used typically to regulate services provided by ground companies to vectors.

What are ground handling companies?

Ground Handling Company means anyone that carries out the variety of activities before and after a flight to ensure the safe and smooth process of passengers, baggage, cargo, mail and other materials associated with their transportation by air.

What are the services offered by full service airlines on ground?

A full service airline typically offers passengers in flight entertainment,checked baggage, meals, beverages and comforts such as blankets and pillows in the ticket price. The seats generally have more recline than a low cost carrier as well as more leg room.

Why is airport ground handling important?

Ground handling operations – which encompass the range of flight and passenger services provided during an aircraft’s stopover at an airport – are a critical component of the commercial aviation environment and are instrumental in ensuring that flights run on schedule and passengers are satisfied.

What do passenger handling agent do at Airlines?

Checking in passengers and their baggage

  • Printing boarding passes
  • Dealing with passenger enquiries
  • Making passengers aware of restrictions and regulations
  • Weighing baggage
  • Helping passengers with reduced mobility and unaccompanied minors
  • Coordinating with the boarding gate staff
  • What is ground handling service?

    Ground handling services. Ground handling services include all the services an aircraft needs during the period it remains on the ground. Some airlines receive these services from a ground handling services company while others prefer to use their own equipment.

    What is worldwide flight services?

    Worldwide Flight Services, Inc. offers aviation and aircraft ground support services such as cargo handling, technical contracting, and ramp and passenger services primarily to passenger airlines, air-cargo carriers, and airports.